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It Happens at the Hilton. Career Opportunities With Hilton Hotels Corporation

Dorothy J. Hayden-Watkins, Senior VP-Diversity Hilton Hotels Corporation

Hilton Hotels Corporation is one of the most recognized companies in the hospitality industry. Hilton's portfolio includes such well-known hotels as The Waldorf-Astoria in New York City, the Hilton Washington, The Palmer House Hilton in Chicago, the Hilton San Francisco and the Hilton Hawaiian Village. The corporation is constantly changing, evolving and streamlining its operations under the leadership of President and CEO Stephen F. Bollenbach who continues an 80-year legacy of innovation and quality that has made Hilton synonymous with first class hotel services.

In January 1997, Hilton Hotels Corporation (HHC) and British company Hilton Group PLC formalized a global marketing alliance to reunite the Hilton name worldwide for the first time in more than thirty years. Hilton International (now a wholly owned subsidiary of Hilton Group PLC) was spun off from HHC in 1964. Hilton Hotels Corporation continued to operate hotels separately in the U.S., while Conrad International Hotels Corporation, a subsidiary of Hilton Hotels Corporation, operates hotels outside the U.S. All combined, there are nearly 500 Hilton and Conrad International hotels in more than 50 countries, and the reunification of the brand will further enhance Hilton's leadership position in one of the world¼s fastest growing industries.

Hilton's Vision

Our vision at Hilton is to be the first choice of the world's travelers. Building on the rich heritage and strength of the Hilton brand, we will achieve this vision through:

  • Expanding Hilton worldwide
  • Consistently delighting our customers
  • Investing in our team members
  • Delivering innovative products and services
  • Continuously improving our balanced scorecard (measuring our financial; customer satisfaction; business process; innovation, learning and growth results)

The result of these efforts will be increased shareholder value, a world-class global hotel company, a culture of Hilton Pride and loyal constituents.

Employment Opportunity at Hilton Hotels Corporation

Hilton Hotels Corporation values its team members and recognizes that it is our people who make a difference. In order to continue its long history of excellence and quality of service, we make equal opportunity and the continued enhancement of knowledge, skills and ability of our team members a priority. The goals of increased productivity, developing best practices and achieving Hilton's vision are paramount.

Hilton employment offers many perks, including: a complimentary room program, group insurance plans, Hilton Savings Plan (401K) -- a matching contribution plan up to 6 percent, a stock purchase plan, and many others.

Hilton Hotels Corporation Diversity Mission Statement

Hilton Hotels Corporation is committed to developing and maintaining a workplace culture that reflects awareness and

 

 

sensitivity to individual abilities and appreciation of ethnic, gender, racial, religious and cultural differences. In doing so, the corporation will attract and retain a diverse workforce that will enhance its competitiveness in attracting customers, corporate partners, shareholders and owners. We believe that this culture will strengthen the business of the corporation and affirm Hilton Hotels Corporation as an industry leader in the global market.

Hilton Pride Makes it Happen

Our team members deliver the promise that It happens at the Hilton. Representing the theme of Hilton's advertising campaign since 1998, It happens at the Hilton communicates that every Hilton is a special place where guests, including presidents, heads of state, celebrities and business and social leaders, meet and stay. Historic events, momentous occasions, major announcements, gala affairs and special moments happen at Hilton hotels every day. It is the team members who feel a sense of Hilton Pride and actually make it happen for guests of Hilton hotels. Our team members share a passion for service and are committed to the idea that Hilton Pride makes it happen.

Hilton Pride Reward and Recognition Program

The Hilton Pride Reward and Recognition Program recognizes team member excellence and their commitment to quality. The program honors accomplishments made by an entire corporate culture, rich in history and tradition. In addition, Hilton Pride rewards individual team members for their everyday efforts and "can do" attitude, supporting the idea that Hilton Pride makes it happen. The three categories of the program are Hilton Million$ Team Pride Award, the Hilton Pride Innovation Awards and the Hilton Pride Awards for Customer Satisfaction: Continuous Improvement and Best Overall Performance.

Equal Opportunity Employer

Hilton Hotels Corporation is an Equal Opportunity Employer and complies with all federal, state and local laws prohibiting employment discrimination. We seek to hire, compensate and promote qualified individuals regardless of sex, race, color, creed, national origin, age or disability. Similarly, all company policies are administered in a consistent manner.

Travel Tips for Interviewees

  • Explore airline, hotel and car rental fares and rates via the Internet for last-minute deals (Hilton offers Hilton Value Rates, or reduced rates at participating hotels, at www.hilton.com, or call 1-800-HILTONS.)
  • Use the airlines' toll-free numbers to double check your airline flight departure times before making the trip to the airport; flight times often are delayed or changed.
  • If possible, pack your interview suit in carry-on luggage (ask for carry-on size restrictions when making airline reservations so that you are assured of fitting your carry-on in the security check and in an overhead).
  • If you recently retrieved your suit from the cleaners, keep it in the plastic when packing; it helps cut down on wrinkling.
  • Getting a good night of sleep is critical prior to your interview. Request a Hilton Sleep-Tight Room when traveling to Beverly Hills, Chicago, Honolulu, New York, New Orleans, and Washington, D.C. and staying at a participating Hilton. These special rooms will help you get much-needed shut-eye by offering tips, technology and special features that will enable you to sleep better.
  • Join frequent flyer and hotel guest reward programs to begin earning valuable hotel points and airline miles when you travel. Those points and miles will help you earn free travel and other rewards later on! Hilton HHonors, Hilton's hotel guest reward program, allows you to earn both points and miles for every business rate stay, a benefit called Double DipÆ earnings. Other hotel programs require you to choose between the two.
It Happens at the Hilton. Career Opportunities With Hilton Hotels Corporation